Novimark Mission is to help build a Latin American Region where everyone is educated and inspired to excel in service.
Novimark was founded by a team of executives and management consultants to assist clients in achieving superior business results by uplifting their service culture. The firm’s professionals have worked in large global corporations in a broad range of disciplines and have extensive experience in the development and execution of marketing, sales, and customer service strategies, particularly in international settings. The combination of global experience with deep understanding of local business conditions in Latin America guarantees that clients maximize the business value of elevating their service.
Novimark has partnered with "UP! Your Service - The Leader in Building Service Cultures" and is the Exclusive Partner for Latin America for UP! Your Service world-leading methodology, products and services.
Novimark was founded by a team of executives and management consultants to assist clients in achieving superior business results by uplifting their service culture. The firm’s professionals have worked in large global corporations in a broad range of disciplines and have extensive experience in the development and execution of marketing, sales, and customer service strategies, particularly in international settings. The combination of global experience with deep understanding of local business conditions in Latin America guarantees that clients maximize the business value of elevating their service.
Novimark has partnered with "UP! Your Service - The Leader in Building Service Cultures" and is the Exclusive Partner for Latin America for UP! Your Service world-leading methodology, products and services.
Leadership Team

Armando Almeida is a C-level executive with 25+ years international experience in communications and IT industries. Armando has worked in 4 continents and managed global business operations. 15+ years working experience in Latin America. He has extensive management experience with Customer Services and Call Centers. Knowledge of and experience with Corporate, Enterprise, SMB and Consumer customers.
More information on Armando Almeida.
More information on Armando Almeida.

Juan Pablo Navas has extensive experience in management, entrepreneurship and consulting in different industries. He specializes in working with clients to identify, develop, improve, and manage marketing, sales and customer service solutions and to implement strategic initiatives designed to strengthen their business potential and competitive positions. Prior to joining Novimark, Juan Pablo has been a Partner at Nextant, a professional services firm offering Consulting and Sales Outsourcing solutions to clients in the Americas. Formerly, he held management positions in business development and finance in several industries
More information on Juan Pablo Navas.
More information on Juan Pablo Navas.
USA
12777 Jones Road, Suite 220 Houston, TX 77070 Tel: +1 (281) 517-0900 |
Colombia
Calle 79B # 5-81, Piso 2 Bogotá, Colombia Tel:+57 (1) 345 - 0280 |